Calculating business hours between activities using DAX

Whenever you're working with event data, you often have data on activities performed, and the time at which they were performed. This data is useful for process mining, where you can track durations of cases that follow a process, identify bottlenecks in the process and identify instances where the intended process is not followed. In this article, I'll walk you through how you can track the time between events, so you can note how long something spends in a given state.